Returns & Exchanges
At the Official Bethesda Gear Store, we want you to be fully satisfied with your loot; you can return most unworn and unwashed apparel or accessories within 30 days of delivery for a full refund or exchange.
Initiate Your Return
Visit our online Returns Portal and enter your order number and email address to select the items you wish to send back.
Prepare Your Package
Securely pack your items in their original packaging, ensuring all tags are attached and the gear is in its original condition.
Attach Your Label
Download and print the prepaid shipping label provided by the portal and affix it clearly to the outside of your return parcel.
Receive Your Refund
Once our warehouse receives and inspects your return, a refund will be issued to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing