Frequently Asked Questions
Everything you need to know about your legendary Bethesda gear.
How long does shipping take for my order?
Standard domestic orders typically arrive within 5-7 business days, while international shipping can take 14-21 days depending on customs processing.
What is your return policy for apparel and collectibles?
We accept returns on unworn apparel and unopened collectibles within 30 days of delivery. Please note that certain limited-edition items may be marked as final sale.
How do I ensure I am ordering the right size?
Each product page features a detailed size guide. We recommend measuring a similar garment you own to compare against our charts for the best fit.
Do you ship internationally?
Yes, we ship to most countries worldwide. Shipping rates and potential import duties are calculated at checkout based on your location.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital payment options like PayPal, Apple Pay, and Google Pay.
How can I track my order status?
Once your order ships, you will receive an email with a tracking number and a link to follow your package's journey to your vault.